Responsible gambling

Responsible Gaming at Gold River Star Casino: A Guide to Managing Your Play

At Gold River Star Casino, we understand that responsible gaming is a crucial aspect of online entertainment. We strive to provide our players with the tools and resources necessary to maintain a healthy and enjoyable gaming experience.

Setting Limits

We encourage you to set limits for yourself, both in terms of time and money. You can do this by setting:

• Deposit Limits: Daily, weekly, or monthly limits on how much you can deposit into your account.
• Session Limits: Time limits on how long you can play in a single session.
• Loss Limits: Optional loss caps to help prevent significant financial losses.

To set these limits, simply log in to your account and visit the "Account Settings" section. From there, you can adjust your limits to suit your needs.

Reality Checks

Our reality checks are designed to remind you of your gaming habits and encourage responsible play. You can opt-in for:

• 15-Minute Reality Check: A reminder after 15 minutes of playing, asking if you'd like to take a break.
• 30-Minute Reality Check: A reminder after 30 minutes of playing, asking if you'd like to take a break.
• 60-Minute Reality Check: A reminder after 60 minutes of playing, asking if you'd like to take a break.

Self-Exclusion

If you feel that your gaming is becoming problematic or causing issues in your life, we encourage you to self-exclude from our platform. This will block your access to the site for:

• 7 Days: A temporary exclusion period.
• 30 Days: A temporary exclusion period.
• 60 Days: A temporary exclusion period.
• Permanent: An irreversible exclusion period.

To self-exclude, simply log in to your account and visit the "Account Settings" section. From there, you can select the duration of your self-exclusion.

Account Cooling-Off

After activating a self-exclusion, we will automatically apply a 24-hour cooling-off period before allowing you to re-access your account.

Responsible Gaming Resources

We strive to provide our players with access to responsible gaming resources and support. While we do not offer direct links to external organizations, we encourage you to:

• Visit the Gamblers Anonymous Website
• Contact Your Local Problem Gambling Helpline: For information on your local problem gambling helpline, please visit our FAQ section.

Additional Support

If you're concerned about your gaming habits or would like to discuss responsible gaming further, please do not hesitate to contact us via our live chat service. Our team is here to support you and provide guidance whenever needed.

Remember, responsible gaming is a collective effort between the player and the platform. We encourage you to take control of your gaming experience and seek help if you need it.

Please play responsibly!